Terms of Service

Last updated: September 2026

These Terms of Service ("Terms") govern any engagement between Karan Sood, operating as AI Demystified ("AI Demystified", "we", "us"), and the client ("you") for AI, data and software consulting, implementation and related services. By booking a discovery call, signing a proposal, or using this website, you agree to these Terms.

1. Services

We provide fixed-scope, fixed-price services including data engineering, AI and machine-learning systems, retrieval and agentic systems, full-stack product builds, cloud deployment and operations, sales and inbox automation, reporting agents, AI strategy audits and AI enablement training. The exact scope, deliverables, timeline and price for any engagement are defined in a separate written proposal or statement of work, which forms part of these Terms once accepted.

2. Fees and payment

Fees are as set out in the applicable proposal. Unless otherwise agreed in writing, setup fees are due before work begins, and any recurring or monthly fees are billed in advance. Late payment may result in active work or support being paused.

3. Project timeline

Quoted delivery timelines assume timely client cooperation, including access, content, feedback and approvals. Delays caused by the client may extend the timeline accordingly.

4. Intellectual property and ownership

Unless otherwise specified in a proposal, upon full payment the client owns the source code and deliverables built specifically for them. We retain ownership of our pre-existing tools, frameworks and general methods, and may reuse non-client-specific components across engagements.

5. Confidentiality

Both parties agree to keep confidential any non-public business, technical or customer information shared during the engagement, and will sign a mutual NDA on request before sensitive information is exchanged.

6. Case studies and references

We may ask permission to reference a completed engagement as a case study or testimonial. We will not publish client-specific details, data or quotes without the client's explicit consent.

7. Limitation of liability

To the maximum extent permitted by law, our liability for any claim arising from an engagement is limited to the fees paid for that engagement. We are not liable for indirect, incidental or consequential damages.

8. Termination

Either party may end an ongoing engagement with written notice as specified in the proposal. Fees for work completed up to the termination date remain payable.

9. Governing law

These Terms are governed by the laws of India, without regard to conflict-of-law principles.

10. Contact

Questions about these Terms: karan@aidemystified.in